| What to do if you forget your password | |
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If you forgot your password but still have the same email address,
it is very easy to regain access to your account.
DTCuba does not know
your current password because it is stored in our database after having
been encrypted with a one-way algorithm - that is, once it's been encrypted,
it cannot be decrypted by inversing the algorithm or by any other means.
Therefore the only way to regain access to your accountis by requesting
that DTCuba assigns you
a new password and send it to your mailbox.
After that, if you don't like the password you receive by mail,
you can always change it by visiting the page
Change password in the Mi Info section
(it is actually recommended that you change it)
Just complete the following form and
DTCuba will shortly
send you the new password.
NOTE: For security reasons you can only request this operation
two times a day.
Read our privacy
policy to better understand
our commitment to maintain your information
confidential.
If you forgot your passowrd and no longer have access to your
original email address, the only way to regain access to your
account is by
contacting us.
What to do if you no longer have your original email account
